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What should I do if a team member I invited does not respond to the invitation to join our Vivid Business account?
What should I do if a team member I invited does not respond to the invitation to join our Vivid Business account?
Updated over a week ago

There are two things you could do in case the invited team member does not respond to your invitation:

  1. Doublecheck whether you have entered the correct email address for the invitation. If not, simply cancel the invitation and re-invite the team member with the correct email address.

  2. Send a reminder to the invited team member. Here’s the step by step guide on how to do it:

    • Go to the Team menu

    • Click on the invited team member

    • Click Send Reminder

    • An email reminder will be sent to the team member in question.

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