Once your customer pays an invoice via card, the payment is processed by our partner. After successful processing, the funds are credited to your Merchant Account, located in the Get Paid menu.
You can withdraw the available amount from your Payout Balance directly to your EUR money account. At this time, withdrawals are only supported in EUR. The transfer is processed instantly, giving you immediate access to the funds.
Please note that a portion of the funds may be held in the Reserves balance of your Merchant Account, in line with Adyen’s settlement schedule. These funds are temporarily held to cover potential customer refunds or disputes. Once the scheduled reserve period has passed, the amount will be released to your Payout Balance and can be withdrawn to your money account.