Once your customer pays an invoice or payment link via card, the payment is processed by our partner. After successful processing, the funds are credited to your Merchant Account, located in the Get Paid menu.
You can withdraw the available amount from your Payout Balance directly to your EUR money account. At this time, withdrawals are only supported in EUR. The transfer is processed instantly, giving you immediate access to the funds.
Please note: All incoming card payments from your customers will first be placed in the Pending Balance of your merchant account until the transaction is settled, which typically takes no more than five business days. Once settled, the funds are moved to your Payout Balance, where they become immediately available for withdrawal to your money account.
What is the Instant Payout feature?
The Instant Payout feature allows you to access your customers’ payments immediately in your Payout Balance, without waiting for them to clear from the Pending Balance.
Please note: An additional fee applies when using this feature. You can check the applicable fee here.