Getting started with card payment
Getting paid just got easier. With our business account, managing customer payments is simple and efficient. Create and send professional invoices, accept card payments, generate secure payment links, and seamlessly integrate with your e-commerce platform.
To enable card payments, you’ll need to complete a short onboarding process first and provide the following:
Type of product or service (selectable from a dropdown menu)
VAT ID
Website or online profile
Agreement to Vivid’s Terms for Payment Processing
Agreement to Adyen’s Privacy Policy and Terms
You can access the onboarding process directly from your web interface by navigating to the “Get Paid” section. A banner will appear, guiding you to start your application.
Please note: Currently, you may select only one primary business activity. You can only receive card payments for products or services that align with this type of business activity.
After selection of your business category, a Merchant Category Code (MCC)—a four-digit number which is globally standardised- will be assigned. This code
Classifies your transactions
Influences the MCC’s perceived risk level and chargeback procedures
Supports tax reporting
The application will then be submitted and reviewed. The turnaround time for this will be two business days. If it’s approved, the card payment option will be automatically available for all future invoices and on the payment link you generated for your customers.
Restricted industries
Vivid cannot support all business activities with card payments. This is because our products are subject to the rules and regulations of international card schemes, and we offer them in cooperation with different partners.
Review our restrictions outlined in
Vivid’s terms for payment processing
The prohibited and restricted industries list of our partner Adyen.
We cannot offer payment links to businesses in these sectors. These specific restrictions related to payment links apply in addition to the general rules for exclusion from our services.
(Additional) Required documents
In some cases, Vivid may request additional documents to activate the processing of card payments for your business. This step ensures secure transactions, appropriate risk management, and card scheme compliance.
Documents you may need to provide:
Proof of identity for the business owner(s) (e.g. passport or driver’s license)
Company registration documents (e.g. incorporation certificate or tax ID)
Recent bank statements (to verify business activity)
Proof of business address (e.g. utility bill or lease agreement)
Other documents related to your business operations
Please note: To avoid delays, all documents need to be valid, up-to-date and legible.
Access to the card payment feature declined
Occasionally, your application for card payment may not be approved. This typically occurs for one of the following reasons:
Vivid currently does not support your type of business activity
Your business activity belongs to a category that is not eligible for this feature
The risk assessment process identified aspects that do not meet Vivid’s or our partners’ current requirements
Re-application and alternative payment options
In some cases—depending on the products or services you offer—re-application may be possible. If eligible, you’ll find the option to reapply in the “Get Paid” section of your web interface.
Please note: If access to the card payment link feature has been declined and no re-application option is available—and there are no pending issues with your business account—you can still receive payments via SEPA or international bank transfers directly to your Vivid Business account.