What can I customise on my terminal receipts?
You can personalise the receipts each Payment terminal prints in two ways:
Add up to two header lines at the top of every printed receipt.
Turn off paper receipts completely.
Settings apply per terminal, so each one can have its own setup.
How do I add a header to my receipts?
In the Vivid Business app or web, open your payment terminal.
Select Customise receipt
Fill in Header line 1 — your shop name, brand, or main heading.
Add Header line 2 if you need it — address, tagline, or contact info.
Tap Save.
Each line holds up to 100 characters. Both lines are optional — leave one empty to skip it, or clear the text to remove a header you added earlier.
Want several lines in one header?
Type <br> where each new line should start.
For example if you type — Street. <br>69126 City<br>Tel. 11111/222222<br>SNR. ****** — it will print as:
Street.
69126 City
Tel. 11111/222222
SNR. ******
How do I turn off paper receipts?
Open your terminal and select Customise receipt.
Switch on Disable receipt printing.
Tap Save.
The terminal stops printing paper receipts at all after each transaction.
Please note: turning off the receipt is your responsibility.
When do the changes take effect?
After you save, the terminal updates its configuration to apply the new settings.
Please note: keep the terminal switched on and connected so it can sync — the new receipt layout shows on the next transactions once the update is done.