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How do I set up e-invoicing for my Italian business account?

You can now register for e-invoicing and send invoices through SdI (Sistema di Interscambio) — the Italian Revenue Agency's official exchange system — directly from our Invoicing feature. In Italy, invoices generally need to be issued in the official electronic format and transmitted through SdI. Vivid formats each invoice the way SdI requires, transmits it on your behalf, and tracks its delivery status, so you don't need a separate provider or subscription. Registration is carried out through our partner, A-Cube.

Accessibility

  • Available to business accounts registered in Italy. It isn't visible to accounts registered in other countries.

  • Available on every Vivid Business plan, free of charge, with no limit on the number of e-invoices you can send.

  • Team members with permission to manage invoicing on the business account can typically set up and use e-invoicing.

Key benefits

  • Built into Invoicing – no separate provider or subscription; register once and send SdI-compliant invoices from the same place you already create invoices.

  • End-to-end tracking – follow each invoice's progress through SdI, from sending to delivery, without leaving your account.

Step-by-step guide

Register for e-invoicing (one-time)

  1. Go to Get Paid → Invoices.

  2. Select Set up on the e-invoicing banner, or open the E-invoicing status chip at the top of the page.

  3. Enter your VAT number (partita IVA) and select Register for e-invoicing.

  4. Registration is processed through A-Cube. Once complete, the panel shows Registration: Active and the E-invoicing chip updates to Active.

  5. If your registration status doesn't update, select Re-check to refresh it.

Add the details SdI needs

When adding a customer for an Italian invoice, include:

  • Codice Destinatario (a 7-character recipient code), or

  • PEC (a certified email address)

  • Codice Fiscale and/or VAT number, where applicable

Send an invoice through SdI

  1. Create and issue the invoice as usual.

  2. Open the issued invoice and select Send to SdI.

  3. Track progress in the SdI column on your Invoices list, or open the invoice's SdI Timeline for its full history.

  4. Once sent, you can download the official e-invoice (XML) from the invoice.

Invoice statuses

Status

What it means

Not sent

The invoice hasn't yet been transmitted to SdI. Select Send to SdI.

Sent to SdI

The invoice has been transmitted and is awaiting processing.

Delivered

SdI has delivered the invoice to the recipient.

Not delivered

SdI couldn't deliver the invoice to the recipient.

Rejected

SdI has rejected the invoice, usually due to an incorrect recipient code, VAT number, or Codice Fiscale. Update the customer's details and select Resend to SdI.

Most frequently asked questions

  • Do I still need to email a PDF to my customer? Not for compliance purposes. SdI delivers the official e-invoice to the recipient directly. You're welcome to share a PDF copy too, if you'd like.

  • What should I do if my invoice is rejected? This is usually due to an incorrect Codice Destinatario, PEC, VAT number, or Codice Fiscale. Update the customer's details and select Resend to SdI.

  • I can't find e-invoicing on my account. E-invoicing is currently only available to business accounts registered in Italy.

  • My account shows delivery notifications need attention. What does that mean? Select Re-check to try to resolve this. You can still send invoices in the meantime, but you may not receive delivery or rejection updates until it's fixed.

  • Will this change my invoice numbering? No. Your invoices keep their usual numbering — SdI doesn't affect it.

  • How much does e-invoicing cost? It's free, available on every plan, with no limits.

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