We require information in key segments during the onboarding process:
1. Personal Information
Full name, citizenship, phone number, email address, and home address of the person applying to open the account. In Italy, we also require the gender to comply with Italian regulations. Identity verification is part of this step.
2. Company Profile
Name, legal entity type, registration number and date (if applicable), registration address, operational address, and website (optional).
3. Directors and Beneficial Owners
For General Business customers only.
Directors and beneficial owners are entered in one step.
Directors: Full names and email addresses of all directors. Each director must undergo identity verification through the link sent to their provided email. Subsequently, they’ll need to provide personal details such as full name, citizenship, date of birth, phone number, email address, and home address.
Beneficial owners: Information for anyone with more than a 25% share in the company or anyone who otherwise controls or directs the business of the company.
For companies registered in Italy, we require all directors and beneficial owners to provide their gender, tax identification number and a copy of their ID document.
For companies with mainly passive income, we also ask for each beneficial owner's tax residency (every country they are tax resident in, with a TIN for each) and a confirmation that they are not a U.S. person.
4. Tax Residency
Every country your company is tax resident in, with a tax identification number (TIN) for each. You also confirm that your company is not a U.S. person and is not subject to FATCA reporting. If it is, add the U.S. as a tax residency with a U.S. TIN.
You can provide this during sign-up or within 90 days of opening your account. Companies with mainly passive income and companies registered in France must provide it before we can open the account. Companies still in formation, passive ones included, provide it after the account is opened, as they have no TIN yet.
5. Income Source
We ask every company, except non-registered freelancers, whether most of its income comes from selling products or services, or from subsidiaries it owns and finances (active), or mainly from dividends, interest, rents or royalties (passive).
6. Holding Companies
Holding companies also complete a Subsidiaries step, where you list the companies they own. If a holding with mainly passive income does not own any companies yet but plans to, it can tick a box to confirm this and continue.
7. Company Documents
Submission of proof for the operating address (utility bills or rental agreement) and proof of business nature (sales invoice, supplier agreement, domain name ownership, etc.) if applicable.
Our team may request additional documents if necessary. Please check your email for notifications after completing the application. Failure to provide the required documents may result in delays or rejection of your application.
8. Business Details
If applicable, the key countries of business activity, details about your company’s business activities, average monthly turnover, reasons for selecting the business country, and information about key partners.