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All CollectionsAccount Opening and OnboardingGeneral Business & Freelancer Accounts
What information is required to enter during the account opening process?
What information is required to enter during the account opening process?
Updated over 3 months ago

We require information in six key segments during the onboarding process:

  1. Personal Information

    • Full name, citizenship, phone number, email address, and home address of the person applying to open the account. Identity verification is part of this step.

  2. Company Profile:

    • Name, legal entity type, registration number and date (if applicable), registration address, operational address, and website (optional).

  3. Directors

    • For General Business customers only.

    • Full names and email addresses of all directors. Each director must undergo identity verification through the link sent to their provided email. Subsequently, they'll need to provide personal details such as full name, citizenship, date of birth, phone number, email address, and home address.

  4. Beneficial Owners

    • For General Business customers only.

    • Information for anyone with more than a 25% share in the company who otherwise controls or directs the business of the company.

  5. Company Documents

    • Submission of proof for the operating address (utility bills or rental agreement) and proof of business nature (sales invoice, supplier agreement, domain name ownership, etc.) if applicable.

    • Our team may request additional documents if necessary. Please check your email for notifications after completing the application. Failure to provide the required documents may result in delays or rejection of your application.

  6. Business Details

    • If applicable, the key countries of business activity, details about your company's business activities, average monthly turnover, reasons for selecting the business country, and information about key partners.

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