Signing up for a Vivid business account typically takes between 10 minutes and 1 hour, depending on the completeness of the information and documents you provide during the application process. We will then review the details about your company and aim to provide an update within 2 business days.
If it has been more than 2 working days since your business application was submitted and you haven't received an update, here's what you can do:
We may require additional information to complete our review and are awaiting your response. Please check your email for any additional questions you need to answer. Alternatively, you can click this link to check the status of your business application.
If you don't see any additional questions in your email, please feel free to contact us via email ([email protected]) or connect with our 24/7 live support, located at the bottom right corner of your application. We will investigate the delay and provide assistance.
Please be aware that some applications may be approved, allowing you to start using your business account immediately, however, some functionalities will be limited until you provide the missing information to complete your Vivid Business application.
