Typically, International Transfers take up to 5 business days to reach the recipient.

However, we occasionally conduct routine checks on customer transfers for security reasons, which may result in temporary holds. At Vivid Business, safeguarding our customers' accounts is our top priority.

During these checks, we may require additional documents or information to verify your transfers. Please monitor your email or push notifications from us. If you receive a request for information, respond promptly so we can proceed with the review. Once we have reviewed the provided documents or information, we will process the transfer accordingly.

If it has been more than 5 business days and you have not received a request for information from us, please contact us via chat, and we will check the status of your transfer.