Getting started with payment links
Receiving and processing payments from your customers is now easier than ever. With our Invoices feature, you can create invoices, generate payment links, and set up e-commerce integrations for the products or services you offer. This allows your customers to pay securely and seamlessly.
To enable card payments via payment links, you’ll need to complete a short onboarding process and provide the following:
Type of product or service (selectable from a dropdown menu)
VAT ID
Website or online profile
Agreement to Vivid’s Terms for Payment Processing
Agreement to Adyen’s Privacy Policy and Terms
You can access the onboarding process directly in your web interface under “Get Paid” → “Payment Links.”
Please note: Currently, you may select only one primary business activity. You can only receive card payments for products or services that align with this type of business activity.
After selection of your business category, a Merchant Category Code (MCC)—a four-digit number which is globally standardised- will be assigned. This code
Classifies your transactions
Influences the MCC’s perceived risk level and chargeback procedures
Supports tax reporting
The application will then be submitted and reviewed. If it’s approved, the card payment option will be automatically available for all future invoices. You can choose to enable or disable it for each invoice by toggling the feature on or off when creating your invoice
Restricted industries
Vivid cannot support all business activities with payment links. This is because our products are subject to the rules and regulations of international card schemes, and we offer them in cooperation with different partners.
Review our restrictions outlined in
Vivid’s terms for payment processing
The prohibited and restricted industries list of our partner Adyen.
We cannot offer payment links to businesses in these sectors. These specific restrictions related to payment links apply in addition to the general rules for exclusion from our services.
Required documents to enable card payments
In some cases, Vivid may request additional documents to activate the processing of card payments for your business. This step ensures secure transactions, appropriate risk management, and card scheme compliance.
Documents you may need to provide:
Proof of identity for the business owner(s) (e.g. passport or driver’s license)
Company registration documents (e.g. incorporation certificate or tax ID)
Recent bank statements (to verify business activity)
Proof of business address (e.g. utility bill or lease agreement)
Other documents related to your business operations
Please note: To avoid delays, all documents need to be valid, up-to-date and legible.
Access to the card payment feature declined
Occasionally, your request to enable the card payment link may not be approved. This typically occurs for one of the following reasons:
Vivid currently does not support your type of business activity
Your business activity belongs to a category that is not eligible for this feature
The risk assessment process identified aspects that do not meet Vivid’s or our partners’ current requirements
Please note: If access to the card payment link feature has been declined for your business but there is no pending issue indicated for your business account, you can still receive payments via SEPA or international bank transfers to your Vivid Business account.