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How do I initiate a bulk payment with a CSV file?
How do I initiate a bulk payment with a CSV file?
Updated over a week ago

First thing first, let’s get you prepared with the CSV file. Here’s the template you can use: Bulk Payment Template CSV

Some things to note for the file submitted:

  • We can only accept CSV files for now

  • The file is less than 1 MB

  • The file contains less than 200 payments

  • There are no empty required fields

  • There are enough funds to initiate the transfer

Some things to note for the content:

  1. Beneficiary Name

    • The recipient of the payment. For example: John Doe

    • Min length of the recipient is 4 symbols

    • Allowed symbols are: Latin symbols, numbers, /-?:()., +, but not /-:() in the beginning, or / in the end, or // anywhere

  2. IBAN

    • IBAN needs to be inside the SEPA zone. For example DE89370400440532013XXX.

  3. Amount

    • The amount sent to the recipient should be in the following format: 12.300,45. We only allow 2 decimals maximum.

  4. Currency

    • We can only accept EUR transfers for now. You should input the currency as EUR.

  5. Reference (optional)

    • Any note attached to the transfer. For example: Invoice #1234567890.

    • The Reference is not too long. We only allow 100 characters maximum

    • Allowed symbols are: Latin symbols, numbers, /-?:()., +, but not /-:() in the beginning, or / in the end, or // anywhere

Once the check is done, here’s how to initiate bulk payment in our web interface

  1. Open your business account by clicking this link:

  2. Go to the Payment menu on the sidebar

  3. Choose ‘Bulk transfer’ for the type of transfer

  4. Upload CSV file. Here’s the template you can use: FILE (example file attached)

  5. Once the data inside the CSV file has been processed, it will show the list of transfers and the amount to be processed.

  6. Please double-check the list of transfers. We will also show the list of transfers that cannot be processed.

  7. Depending on the role you have (Admin/Owner or Assistant), the bulk payment can be initiated right away or sent for approval

  8. Choose the account from which the money will be deducted then click Pay/Send for approval

Can I use file formats other than CSV for bulk payments?

Currently, we only support CSV files for bulk payments. However, we're actively working on expanding the range of accepted file types. Rest assured, we'll notify you as soon as this feature becomes available.

Template for CSV file

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