Switching to Vivid as your main Business Account has never been easier!
Through our partnership with Qwist GmbH, you can transfer all your recurring direct debits to your Vivid Business account effortlessly and free of charge using their online platform.
Qwist will also notify all relevant parties about your updated account details, saving you time and hassle.
To set Vivid as your primary business account, simply navigate to the Profile tab in the Vivid Money App:
Tap on the “Transfer Direct Debits” banner.
Tap on the “Open Qwist” button to access their portal. You’ll be redirected to our partner’s portal to begin with the transfer of your direct debits.
To simplify the process, we'll pre-fill most of your information for you, including your name, surname, date of birth, and your new IBAN, based on your consent.
Choose your previous bank institution or enter their BIC, then scroll down to continue with the login process.
Log in to your previous bank account using their open banking solution.
Authorise Qwist to access and retrieve information about your past direct debits from your old account and complete the TAN SMS process.
We’ll prefill your new IBAN—just click "Direct debits" to view the list of providers.
Choose the direct debits you wish to transfer to your Vivid IBAN by tapping the “Notify” button and then e-sign your request.
Qwist will inform your providers of the update to your account details, so they can begin debiting funds from your Vivid account.
If Qwist can't identify certain merchants, you can click "Identify" or ‘’Add Payment Partner’’ and provide an address for Qwist to send them a letter via post.
How does Qwist notify my service providers?
Qwist notifies your payment partners and service providers fast through fax or email. If they can't identify a provider or they lack a fax, they'll send a letter by post, which typically takes up to a week for your service provider to receive.
To ensure your direct debits proceed smoothly, especially those scheduled for this week, we recommend contacting your providers directly to update them with your new account details to avoid any potential payment rejections.
How can I find out if my providers have changed my payment details?
Due to data protection regulations, your service providers and payment partners won't inform Qwist or us about any changes to your payment details. To ensure your details are up-to-date, please check directly with them.