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How can I contact customer support for assistance or inquiries?
How can I contact customer support for assistance or inquiries?
Updated over a week ago

If you need assistance at any stage of your business application or after opening your business account, feel free to reach out to us anytime! We're here 24/7 to address any questions or concerns you may have.

You can contact us through two channels:

  • Email: Send us an email at [email protected], and our team will respond promptly, usually within 1 hour.

  • Live Chat: Our live chat is available even before your business account is opened. It's located in the bottom right corner of the web interface. After your account is open, you can also reach us through the secure messaging service in the Vivid Money app. We aim to reply within 2 minutes!

Here is where you can find us on the web interface:

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