Vivid Business offers three roles with varying permissions, depending on your account type. For example, you can invite an Admin and an Assistant with a General Business account, while a Freelancer account only allows you to invite an Assistant.
Here’s a quick overview of the roles:
Owner: The person who starts the Business Account application and has full access and permissions to the Business Account.
Admin: A team member invited during setup with full access and permissions, just like the Owner.
Assistant: A team member with view-only access and limited permissions.
For more details, visit this page.
If you'd like to update your role or change a team member’s role, such as:
From Admin to Assistant (or vice versa)
From Admin to Owner (or vice versa)
From Assistant to Owner (or vice versa)
please contact our Customer Support team via Live Chat or email at [email protected]. Our team is available 24/7 to assist you.