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What is a negative balance, and why does my business account have one?

Updated over 10 months ago

While Vivid Business does not currently offer an overdraft service, there are instances where your business account may display a negative balance. This situation arises when the amount withdrawn exceeds the available funds in your account. Common causes include:

  • Offline Transactions: For example, if you make a purchase during an in-flight transaction, it may not be authorized until after landing. If there are insufficient funds at that time, a negative balance can occur.

  • Currency Exchange Differences: When making purchases abroad in a foreign currency, fluctuations in exchange rates between the time of authorization and the final settlement can lead to a negative balance. For instance, purchasing in dollars and settling in euros may result in a different amount once the transaction is finalized.

To avoid a negative balance, please ensure your account has sufficient funds before making transactions. Regularly topping up your business account will help maintain a positive balance.

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