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What is a negative balance, and why does my business account have one?
What is a negative balance, and why does my business account have one?
Updated over 3 months ago

While Vivid Business does not currently offer an overdraft service, there are instances where your business account may display a negative balance. This situation arises when the amount withdrawn exceeds the available funds in your account. Common causes include:

  • Offline Transactions: For example, if you make a purchase during an in-flight transaction, it may not be authorized until after landing. If there are insufficient funds at that time, a negative balance can occur.

  • Currency Exchange Differences: When making purchases abroad in a foreign currency, fluctuations in exchange rates between the time of authorization and the final settlement can lead to a negative balance. For instance, purchasing in dollars and settling in euros may result in a different amount once the transaction is finalized.

To avoid a negative balance, please ensure your account has sufficient funds before making transactions. Regularly topping up your business account will help maintain a positive balance.

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