Account Management
All management guides for your business accounts and currency accounts
26 articles
Account Settings
Comprehensive guides for managing your business account settings in the Vivid Money app and web interface
Where can I find my business account details?
How can I change the language of my account?
How do I change the name of my money account?
How do I change my company's details when I'm already onboarded?
How do I change my phone number?
I forgot my passcode. What should I do?
How do I use the Vivid App for both personal and business accounts at the same time?
How do I delete my money account?
How can I change my home address?
How can I change my team member's information?
How do I change my email address?
How can I manage the notification settings for the app?
What financial information or statement is available from my business account?
How can I top up my Vivid Business account? And are there any fees applied for top up?
How do I mass export my account statements?
What is a negative balance, and why does my business account have one?
What should I do If my business account has a negative balance?
I currently have a Vivid Business account and would like to open a Vivid Personal Account. What should I do?
Currency Account
Guides for managing currency accounts, covering both EUR and non-EUR accounts
How do I create a currency account?
What IBAN will be provided for my account?
How do I top up my currency account?
Which currencies are supported by Vivid Business?
Is it possible to open a currency account at any time?
What is your cut-off time for currency conversion?
When is the currency holiday?
How many currency accounts can I create for my company?