Customers with an Italian (IT) IBAN are able to request an official account statement (Estratto conto ufficiale).
Please note that you are able to download account statements from within your account.
If you click on the account you need the statement for, you can then click “Statements” and choose the relevant document you need.
If you wish to request an additional official account statement (Estratto conto ufficiale), please contact our Customer Support Team via chat or at [email protected]. Ensure that you provide the team with the relevant IBAN and the time period you need the statement for.